Last Updated: June 3, 2022
Scope of this Policy
Information Collected by Density
Density registration and customer support
You may provide us with information about you when you complete a Density web form, request a demonstration of our Services, visit our Services, respond to an advertisement, subscribe to our newsletter, register for a webinar or watch a recorded webinar, subscribe to system updates, apply to be a Density partner or sign up for the Partner Portal, download resources, log in to your Density account, or contact Density for information. During such processes, we may collect personal information, as defined under applicable law, (“Personal Information”) about you. We may collect your name, company name, company HQ state, number of employees, number of subcontractors, address, email address, work email address, phone number, position, title, password, industry-related information, number of buildings, Density capabilities in which you are interested, years in business, annual sales, services you provide, information related to how you anticipate partnering with Density, top five customers in terms of revenue, details on your service region, and any questions you may have for us to answer. We may also collect other public and third-party information about you to supplement the information we hold, such as information about the company where you work.
If you upload images to the Services, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the Services can download and extract any location data from images on the Services.
Careers with Density
When you apply for employment with Density, we may collect your resume/CV, name, email address, phone, current company, LinkedIn URL, Twitter URL, GitHub URL, Portfolio URL, other website, your answers to role-specific questions, cover letter, comments, gender, race, and veteran status.
We use automatic information-gathering tools, such as first and third-party cookies and web beacons, to collect information as you navigate our Services. Through such tools, we receive and store information about how you use our Services. For example, we receive information that your browser or device sends to our servers whenever you visit our Services. Your browser or device may tell us your internet protocol (IP) address used to connect your computer to the Internet, computer and connection information such as browser type, version, language, and time zone settings, browser plug-in types, operating system, and type of device you are using. Your browser may also tell us information such as the actions you take on our Services, the page that led you to our Services and, if applicable, the search terms you typed into a search engine that led you to our Services .
The information we receive through cookies and similar technologies may be associated with you. We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking), including for the purposes of displaying Density ads to you across the Internet and in apps. When we advertise online to you, we may collect information through such technologies about which ads are displayed to you, which ads you click on, and the web page where the ad was displayed to you.
In addition, third parties may be able to collect information about your online activities when you use our Services using cookies or other technologies over time and across devices and different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. For information on your choices for opting out of behavioral tracking on the Services and how we respond to web browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking, see Your Rights in Respect of Your Personal Information.
Buttons, tools, and content from other companies
We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Your Rights in Respect of Your Personal Information.
Density social networking pages
We maintain pages on many social networking sites, including LinkedIn, Instagram, Twitter, YouTube, and Facebook. We may collect information when you interact with our social networking pages.
Choice to not provide Personal Information
You can choose not to provide us with your Personal Information, but if you do not provide us with your Personal Information when we request it, we may not be able to provide you with the Services or information about our Services that you desire to receive.
Use of the information collected by Density
We may use the information we collect about you to:
• Provide you with our Services and products and services you have requested;
• Operate and improve our Services;
• Personalize our Services and communications to your interests and needs;
• Conduct market research about our current and potential customers, their interests, and the effectiveness of our marketing campaigns;
• Send you information by email about Density and our Services, new releases, special offers, and similar marketing information;
• Contact you to discuss our Services and related offers with you;
• Display advertising, including personalized ads, to you and conduct marketing;
• Combine information we collect about you with other public or private information sources in order to provide you with communications that may be relevant to you;
- To collect and process applications for employment.
- To understand how users interact with our Services.
- To fulfill any other purpose for which you provide it.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
- To notify you about changes to our Services or any products or services we offer or provide though it.
- In any other way we may describe when you provide the information.
For any other purpose with your consent.
The information we collect about you may be combined with information from third-party sources. For example, your name, email address, phone number, and title may be combined with information about the company you work for that is obtained from professional networking sites and information service providers.
Our legal bases for processing your information include:
- your consent;
- exercising our rights and performing our obligations in connection with entering into or performing under any contract we make with you;
- compliance with our legal obligations;
- our legitimate interests that are not overridden by your interests or your fundamental rights and freedoms, like research and development, to market and promote our Services, and to protect our legal rights and interests.
As noted above, our basis for processing of your Personal Information for marketing purposes outside of a consent requirement in law will be our legitimate interest. Where required under applicable law, we will obtain your consent to the use of your Personal Information for marketing purposes. You can withdraw your consent or object to receiving further marketing information at any time as provided in our communications or as described below.
Sharing information collected by Density
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
- With our subsidiaries and affiliates;
- When we are required or believe we are required to provide information in response to a subpoena, court order, applicable law, government statute, regulation, or other legal process;
- When we have a good faith belief that the disclosure is necessary in our legitimate interests to prevent or respond to fraud, defend our Services against attacks, or protect the property and security of Density, or the property and security of our customers and users;
- To the extent necessary to meet lawful requests by public authorities, including to meet national security or law enforcement requirements;
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Density's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Density about our users is among the assets transferred.
- When you consent to the sharing;
- In the interest of information security and storage;
- To enforce or apply our Terms of Service, Terms of Purchase, and other agreements with you.
- For any other purpose disclosed by us when you provide the information.
Data Security and Retention
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Services. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Services.
Cross-border data transfers
When you use the Services and provide information through the Services, we may transfer your information to a destination outside your jurisdiction, including to the United States. The United States has not received a finding of “adequacy” from the European Union (“EU”) under Article 45 of the GDPR (or other analogous international data protection regulations, such as the United Kingdom’s (“UK”) GDPR). Density relies on the safeguards set forth in Article 46 of the GDPR or derogations for specific situations set forth in Article 49 of the GDPR (or other analogous data transfer mechanisms set forth in the UK GDPR) in order to transfer personal information across international borders.
Individuals in the European Economic Area (“EEA”) and the UK may request a copy of applicable Article 46 agreements by contacting us at: 369 Sutter St, San Francisco, CA 94108.
European Union data protection
Residents in the EU or the UK are entitled to certain rights with respect to Personal Information that we hold about them under the General Data Protection Regulation (GDPR) (or the UK GDPR).
To the extent required by law, Density provides you with:
- reasonable access to the Personal Information collected through the Services;
- the ability to review, correct, export, and delete such Personal Information; and
- the ability to restrict processing of your Personal Information, or object to its processing.
When the processing of your Personal Information is based on your consent, you have the right to withdraw your consent at any time, but this will not affect any processing we have already performed. If you withdraw your consent, refuse to provide certain information, or provide inaccurate information, you may not be able to access or utilize all of the features or content available on or through the Services, and we may not be able to fulfill your requests for Services, products, or information.
Please contact us using any of the methods identified in the Questions or Concerns section if you would like to exercise your individual rights. We may need to obtain or confirm certain Personal Information in order to accommodate your request. We will not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
In addition to the above rights, you also have the right to lodge a complaint with a supervisory authority (EEA) or the Information Commissioner (UK) if you believe we have processed your Personal Information in a manner inconsistent with your privacy rights. We kindly request that you contact us first so that we may address your concern.
If you need further assistance regarding your rights, please email us at firstname.lastname@example.org or contact us using the contact information provided below and we will consider your request in accordance with applicable law. In some cases, our ability to uphold these rights for you may depend upon our obligations to process Personal Information for security, safety, fraud prevention reasons, compliance with regulatory or legal requirements, or because processing is necessary to deliver the Services you have requested. Where this is the case, we will inform you of specific details in response to your request.
Right of access and portability
The right to obtain access to your Personal Information, along with certain related information, and to receive that information in a commonly used format and to have it transferred to another data controller;
Right to rectification
The right to obtain rectification of your Personal Information without undue delay where that personal information is inaccurate or incomplete;
Right to erasure
The right to obtain the erasure of your Personal Information without undue delay in certain circumstances, such as where the Personal Information is no longer necessary in relation to the purposes for which it was collected or processed;
Right to restriction
The right to obtain the restriction of the processing undertaken by us on your Personal Information in certain circumstances, such as where the accuracy of the Personal Information is contested by you, for a period enabling us to verify the accuracy of that Personal Information;
Right to object
The right to object, on grounds relating to your particular situation, to the processing of your Personal Information, and to object to processing of your Personal Information for direct marketing purposes, to the extent it is related to such direct marketing.
You may also have the right to make a GDPR complaint to the relevant Supervisory Authority. A list of Supervisory Authorities is available here: http://ec.europa.eu/justice/dataprotection/bodies/authorities/index_en.html.
If you need further assistance regarding your rights, please email us at email@example.com or contact us using the contact information provided below and we will consider your request in accordance with applicable law. In some cases our ability to uphold these rights for you may depend upon our obligations to process Personal Information for security, safety, fraud prevention reasons, compliance with regulatory or legal requirements, or because processing is necessary to deliver the services you have requested. Where this is the case, we will inform you of specific details in response to your request.
Your rights in respect of your Personal Information
We take reasonable steps intended to ensure that your Personal Information we collect is accurate, complete, and current by using the most recent information provided to us. For our Site and advertising, the following describes your options for managing the various types of cookies used by Density on our Site:
Required Cookies: Required cookies are necessary to enable the basic features of our Site to function. Because required cookies are essential to operate our Site, there is no option to opt out of these cookies.
Functionality Cookies: Functionality cookies allow us to analyze your use of our Site to evaluate and improve our performance. They may also be used to provide a better customer experience on our Site. For example, remembering information you have entered or choices you make, displaying more personal features, or providing us information about how our Site is used. To learn more about how to control functionality cookies using your browser settings, please see aboutcookies.org.
Advertising Cookies: Advertising cookies are used to show you ads that are more relevant to you. We may share this information with advertisers or use it to better understand your interests. For example, advertising cookies may be used to share data with advertisers so that the ads you see are more relevant to you, or allow you to share certain pages with social networks. To learn more about these and other advertising networks and your ability to opt out of collection by certain third parties, please visit the opt-out pages of the Network Advertising Initiative and the Digital Advertising Alliance.
Opting-out of Density Communications
You may opt out of receiving Communications by unsubscribing to the marketing mailings you no longer desire. To unsubscribe, please follow the “Unsubscribe” instructions that are contained within the mailing or other Communication that we send to you. You may also send an email to firstname.lastname@example.org with “Unsubscribe” in the body, together with a description of the Communications you no longer desire to receive.
Protecting the privacy of young children is especially important. Our Site is intended for a general audience and are not directed to or intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13 without obtaining parental consent.
Questions or concerns
2 Bryant Street, Suite 220
San Francisco, CA