How manager presence boosts return to office (RTO) success

Working closely with Fortune 500 clients, Density Advisory has uncovered a key insight about RTO success: often, it's the bosses themselves who are the catalyst for change.
December 13, 2023
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Working closely with Fortune 500 clients, Density Advisory has uncovered a key insight about RTO success: often, it's the bosses themselves who are the catalyst for change.

Our deep dive into the data revealed a common thread among teams that consistently work from the office: their managers are leading by example.

These leaders are more than figureheads; they're actively setting the tone through their presence. The impact is tangible.

For instance, on one floor where a team leader was regularly visible and vocal about in-office expectations, we observed a significant increase in attendance. Excluding Mondays and Fridays, which typically see lower occupancy, this floor reached a staggering 78% of assigned headcount on 14 out of 18 days.

When bosses are physically present, the benefits for team members are manifold. It's more than just showing up; it's about creating an environment that justifies the commute, offering experiences that can't be mirrored remotely.

Additionally, it's not just about choosing a work model; it's about implementing it effectively. In our research, we've noticed that companies flounder without a clear strategy. Mere policy declarations aren't enough. It's critical to actively foster a culture where these policies are lived out daily.

Here’s why this is crucial:

Many office spaces are underutilized. The challenge isn't just to fill these spaces, but to use them wisely.

The first step in optimizing your space usage is to understand what draws people to the office. And this starts with your leaders. Their presence can dramatically transform the office atmosphere, revealing the unique potential of each space.

Striking a Balance: Immediate Solutions vs. Sustainable Strategies

Recognizing the power of managerial presence is just the beginning. Observe teams that have successfully reached critical mass in their spaces. Learn from them and consider how these practices can be adapted across the organization.

Key Steps to Improve Your RTO Success
  1. Emphasize Visible Leadership: Underline the importance of active, visible leadership in driving RTO.
  2. Investigate High-Occupancy Teams: Analyze teams with high occupancy to understand the effect of managerial presence. Let our team assist you.
  3. Balanced Approach to Workspace Changes: Strategically plan workspace investments and design alterations, balancing immediate needs with long-term RTO strategies, guided by insights from successful teams.

Related Guide: Measuring the ROI of our RTO