Yes. Density’s sensors are designed to be installed above indoor doorways, with a maximum install height of 10 feet (3 meters) and a maximum width of 8 feet (2.4 meters). Please see our Installation Guide for full guidelines and requirements before purchasing.
If your device is malfunctioning, contact Density Support. If we’re unable to get the issue resolved, we’ll initiate a return and drop ship you a replacement device.
Yes, Density offers a 5-year hardware warranty for all holders of an active subscription.
Depending on your access control and how you want Density’s devices integrated into your physical security system, our tailgating detection solution may include additional costs. Speak with Density Sales to get a quote for your project.
No, our pricing does not include installation costs, shipping or applicable taxes.
If you have an IT or facilities management (FM) team, they can likely do the install. For multi-device deployments, our customers typically work with a trusted low-voltage installation partner. If you don’t have a preferred partner, we can recommend one from our trusted network.
Density manufactures its sensors in Syracuse, New York. Your devices will be shipped from our distribution facility in Texas.